Meet Cori™, Helix's Clinical Agent
Patients have questions about genetics. Finding clear, reliable answers isn't always easy. Genetics is complex, and for most people, it only becomes relevant when they're already facing a test or a result. We built a tool that makes it easier.
Your genetic testing questions, answered.
Cori is an AI-powered clinical agent built by Helix to help anyone learn about genetic testing. Whether you are curious about what genetic testing involves, want to understand how different test types work, or are getting ready for an upcoming test, Cori is here to help.
Ask about common terminology, specific genes, test types, how the testing process works, and what to expect along the way.
Ask Cori something:
Loading chat...
Cori provides general educational information about genetics. It does not interpret individual test results or provide personalized medical advice. Cori was developed by licensed genetic counselors on the Helix team, who help ensure the educational content it provides is accurate and up to date. Cori is not a replacement for genetic counseling. For questions about a specific result or personal health situation, patients are directed to discuss with their provider or a genetic counselor as their next step.
Timely support for the results that come back most often.
Most genetic test results are negative. As part of our upcoming patient portal, Cori will soon expand to meet patients in that moment, educating them about what a negative result typically means and what steps may make sense next. This will free genetic counseling teams to focus their expertise where it matters most, while ensuring no patient is left waiting for answers. Patients who want to connect with a genetic counselor after using Cori can always take that next step.
1. Patient receives result
Negative / standard risk
2. Immediate Cori support
Instant, automated education on negative results
3. Positive results and complex queries
Patient routed back to their provider or genetic counselor. Helix offers complimentary genetic counseling for systems needing extra support.
Expanding access to genetic education, together.
The barrier
A common barrier to growing a genetic testing program is access to follow-up support. Patients get results. Clinicians get questions. Genetic counselors get stretched.
How Cori helps
Cori is part of how Helix solves that. It offers real-time education for negative results, and directs patients to their provider or genetic counselor for complex results when education isn't enough, giving health systems an additional support layer. Helix offers complimentary genetic counseling services for patients who test positive for hereditary cancer, cardiology, whole exome sequencing or proactive screening for health systems needing extra support.
Frequently asked questions
Cori is an AI-powered clinical agent built by Helix to help patients with questions about genetic testing. Whether you're exploring the concepts of genetic testing or preparing for an upcoming test, Cori is available to help. Ask about test types, specific genes, and how the testing process works.
Cori can answer a wide range of genetic testing questions, including what different tests look for, how the process works from sample collection to results, and how to think about next steps. Cori was developed by licensed genetic counselors on the Helix team, who help ensure the educational content it provides is accurate and up to date. It's a strong first resource for anyone trying to understand genetic testing before, during, or after the experience.
No. Cori provides general genetics education and is not a replacement for genetic counseling. Cori does not provide individualized clinical guidance. It is designed to handle common genetics questions and educate patients. For questions about a specific test choice, result or personal health situation, patients should connect with a genetic counselor or health care provider.
If your question goes beyond general genetics education, Cori will let you know and directs you back to your health care provider or genetic counselor.
Helix is developing a patient portal and soon Cori will be expanding into those individual Helix accounts, giving users direct access to genetics education alongside their unique genetic testing experience. As part of this update, Cori will include general educational content about negative test results, covering what negative results typically mean in different testing contexts and what options are generally available afterward. Cori is overseen by licensed genetic counselors but is not a replacement for genetic counseling.
Anyone with questions about genetic testing. Whether you're a patient who is getting ready for an upcoming appointment or a person exploring genetic testing in general, Cori is available now.
Yes. Cori is built on the Helix platform. Your data is used and protected in accordance with Helix's Privacy Policy.