Need support with your COVID-19 test?
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We’re here to help!
For general questions about COVID-19 testing, please see our Frequently Asked Questions
For questions specific to San Diego County, please see our San Diego Frequently Asked Questions
For all other questions, please feel free to reach out to our Customer Support Team:
Email: support@helix.com
Phone: (844) 430-0468
Please note: Our call center supporting COVID-19 testing is open Monday through Friday, 6:00 a.m. PT to 6:00 p.m. PT; Saturday and Sunday inquiries will be answered within 24 hours.
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