Thanks for your order!

Order #:

Your Helix DNA kit will be shipped to the address you provided and should arrive in 7-10 business days.

Note: if additional steps are needed to get your results, you will receive a separate email from our product partner with further instructions.  

You’ll be sent an email with a redemption code for each digital product. Please make sure to check your spam or promotions folder if your email does not arrive promptly.

We’ll ship the DNA collection kit to the shipping address provided. It should arrive in about a week.

You’ll be sent an email with redemption codes for your digital products.

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Next steps

Congratulations! By placing your order, you’ve taken the first step on your lifelong DNA journey. Below you will find the steps needed to retrieve your results quickly and easily.

Get your kit

You’ll receive your Helix DNA kit in the mail within 7-10 business days. This kit has everything you need to provide your saliva sample and send it back to us.

Register your kit

Go to helix.com to register your kit. Then, follow the instructions in your Helix DNA kit to provide a saliva sample and send your sample back to us.

 

If you bought a health product, you will need to fill out a questionnaire that will ask you about your health history. This questionnaire will be reviewed by a licensed physician.


Note: if additional steps are needed to get your results you’ll receive an email from our partner with further instructions.  

View your results

It typically takes us 6-8 weeks to sequence your saliva sample. After your DNA is sequenced, you’ll receive an email from our partner to view your results.

 

When you’re ready to get even more from your DNA, you can shop the Helix Store to unlock additional insights without having to submit another saliva sample.

Thanks for your order!

Order #:

We’ll ship the DNA collection kit to the shipping address provided. It should arrive in about a week.

What’s next: You’ll be sent an email with an activation code for each product that you have purchased, which will be needed to access your results.

Note: Certain products require additional steps to get your results. If you have purchased one of these products, you will receive a separate email from our product partner with further instructions.

We’ll ship the DNA collection kit to the shipping address provided. It should arrive in 7-10 business days.

You’ll be sent an email with activation codes for your digital products.

Order details
Discount
Shipping
Gift card
Tax
Order total:

Next steps

Congratulations on continuing your DNA journey! Below you’ll find the steps you need to take to get your results quickly and easily

Activate your product

Your DNA information is already securely stored by us and ready for you to use, which means all you need to do is activate your new product.

 

We’ll send you an email with an activation code for each product you have purchased. If you bought a health product, you will need to fill out a questionnaire that will ask for your health history. This form will be reviewed by a licensed physician.

View your results

Once your products have been activated, you can find them in the My Results section of your Helix account.

 
Note: If additional steps are needed to get your results you will receive an email from our product partner with further instructions.